Privacy
Policy

This Privacy Policy explains how The Lash Queen collects, uses, and protects the personal information you provide when accessing our website, purchasing our products, or engaging our services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using The Lash Queen's website, purchasing our products, or engaging our services, you consent to the practices outlined in this Privacy Policy. Please read this policy carefully.

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1. Information We Collect

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1.1. Personal Information: We may collect personal information, such as your name, email address, shipping address, billing information, and phone number when you place an order, create an account, or contact us for support or inquiries.

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1.2. Payment Information: The Lash Queen does not store or process any payment information directly. All payment transactions are securely processed through third-party payment processors, and their privacy policies govern the collection and storage of your payment details.

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1.3. Automatically Collected Information: When you access or use our website, we may automatically collect certain information, such as your IP address, browser type, device information, operating system, and browsing behavior through cookies and similar technologies. This information is used to analyse website usage patterns, improve our services, and enhance your user experience.

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1. Use of Information

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2.1. We may use the personal information you provide to:

• Process and fulfil your orders, including shipping and delivery.

• Communicate with you about your orders, inquiries, or support requests.

• Provide customer support and address any issues or concerns you may have.

• Send you promotional materials, updates, or newsletters related to our products and services (you may opt-out of these communications at any time).

• Personalise your user experience and improve our website, products, and services.

• Comply with applicable legal requirements or enforce our terms and conditions.

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2.2. The Lash Queen does not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

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1. Data Security

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3.1. The Lash Queen implements reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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3.2. You are responsible for maintaining the confidentiality of your account information, including your username and password. Please take appropriate measures to protect your login credentials and notify us immediately if you suspect any unauthorised use of your account.

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1. Third-Party Services and Links

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4.1. The Lash Queen's website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

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1. Children's Privacy

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5.1. The Lash Queen's website, products, and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to delete that information promptly.

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1. Changes to this Privacy Policy

 

6.1. The Lash Queen reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

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1. Contact Us

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7.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at Ausrakaspa@gmail.com